How Do I Contact A Customer Service Representative At Facebook

Editor's Note: Information technology may exist difficult to reach customer service at many companies due to the coronavirus pandemic. The Consumer Activeness Center recommends using Elliott Advancement, a complimentary resources, to research contacts just in that location's no guarantee that y'all'll receive a response. If y'all need aid with a money question, contact the Consumer Action Middle here.

If you're having trouble with an electronic device or an app, you may be able to solve it yourself by reading about the topic in an net forum. Merely at that place are times when that's not enough: You'll need to contact someone at i of the big tech companies such every bit Apple tree, Facebook, Microsoft and Google. But how?

It's not easy to reach a existent person at Apple, Google, Facebook and the like, but information technology can be washed — sometimes. In this article, I'k going to evidence you how to contact these tech giants when you demand customer service.

How to Reach a Real Person at Big Tech Companies

Perhaps your laptop's battery is draining faster than it should, or peradventure you've noticed a functionality problem with your smartphone.

Back in the day, y'all could readily go far touch with the largest companies in the U.s.a. by calling any one of their regular army of client service reps via telephone.

The wait times would ofttimes be long or erratic, but y'all knew you could get in touch with a real person.

But what if you still desire to have a chat with a living, breathing homo? We did a little research and here's what nosotros institute.

Equally recently as mid-2019, yous could talk to a human by phone at all the companies listed below. Just as of early on 2021, that's no longer the instance. Based on the recordings I heard, it'southward tough to tell if this is a temporary situation because of the COVID-nineteen pandemic.

Below is the latest contact information I can notice.

How to Attain a Real Person at Apple

Apple logo

Apple Phone Number: Call (800) MY-Apple (800-692-7753), seven days a week from 7 a.one thousand. to 11 p.m. CT.

Look Time: After about eight minutes, I was connected to a existent person at Apple.

Other Ways to Contact Apple tree

Online Back up: To get technical or product back up, the company wants you to start your request online.

Live Chat: You tin can chat with an Apple specialist right here.

Track Orders: To go information on an order you placed, the visitor besides has an Order Condition page.

If yous need some in-person It help or your Apple production needs servicing, maybe someone at a retail store nigh you tin assist. If not, the visitor lists an Apple Consultants Network to help you find an independent Apple contractor.

How to Reach a Existent Person at Facebook

How to reach a real person at Apple, Google, Facebook and more - Facebook allows some phone numbers to be searchable — and you can't disable it -- Data breach: Facebook says 50 million users hacked

Facebook Telephone Number: The number I called previously (650-543-4800) to reach a live person now leads to an automated voice that told me Facebook doesn't offer customer support via telephone "at this time."

Other Ways to Contact Facebook

Online Support: The company steers people who need aid to its Help Center.

How to Achieve a Real Person at Microsoft

Microsoft logo outside corporate building - How to reach a real person at Apple, Google, Facebook and more

Microsoft Phone Number: The number I called previously to achieve a live person at Microsoft (800-642-7676) now leads to an automatic vocalisation that says, "Back up has moved online."

Other Means to Contact Microsoft

Online Support: Microsoft steers customers to its Help.Microsoft.com page for assistance. It also has a Microsoft Store Back up page to help yous with technical issues.

Live Chat: The visitor has a"Virtual Amanuensis" you can conversation with to resolve your problems.

Track Orders: To rail your orders from Microsoft stores, y'all must log onto to Store Aid Page, where you can browse numerous topics for solutions.

How to Reach a Real Person at Google

How to reach a real person at Apple, Google, Facebook and more

Google Telephone Number: The telephone number that I've successfully used successfully in the past (855-836-3987) no longer connects to a existent person. Once you lot go through the prompts, in all instances, Google steers you either to its support or recovery options.

I as well called 866-2-Google (866-246-6453), which is the Google Ads back up telephone number. You will need your 10-digit customer ID.

But at the time of this writing, I got an automated vocalization that said: "Phone support is currently unavailable due to the preventative measures that we're doing to protect the health of our support specialists in light of COVID-xix."

Here Are Other Ways to Contact Google

Online Support: Depending on the production, Google has several back up pages it has for users to mail service queries. Go to support.google.com and scroll down the page. You'll see clickable icons for most of Google'southward main products.

Google Offices: There is a webpage that lists all of Google'due south U.S. locations but curiously, visitor headquarters in Mountain View, California, does not listing a public phone number.

Webmaster Forums: Online is a Webmaster Central forum and web log for folks who run websites. Google bills it equally "the fastest mode to get help with increasing traffic to your site and run across your site's crawling, indexing and search traffic data."

Final Thoughts

The COVID-19 pandemic has inverse the way many companies allocate their resources. In the case of the big tech companies, it appears that in that location are fewer existent people at these companies bachelor to interact with consumers.

Unfortunately, that means more of what money expert Clark Howard calls "customer no-service!"

Practice you demand assistance with a money question? Telephone call Clark'south costless Consumer Action Center at 470-284-7137.